Double B Computers
 Phone: 973-954-4025
 Fax: 973-954-2519

 

  Please take a moment to get to know us and what we have to offer.
 
  About Our Company
  We are a new name but not new to the business. Double B Computers was founded in 2005 by Brian Baskerville who has over 10 years experience in the computer industry. His goal is to combine his excellent services with top of the line computer products that consumers look for at a great price. We know consumers only want the best products and services, that’s what we offer. Many can give you great prices but when you buy from us we can also do the installation. Some of the products we carry are cables, cameras, cases, cpu's hard drives, memory, motherboards, video cards, printers, scanners and more. We stay on top of the latest products so if you don't see what you are looking for please don't hesitate to contact us.  
     
  Your Safety
  Ordering online can be a scary issue at times that’s why all orders place on our site is handled by PayPal, number one in online payments. Please note that you do not need to sign up for PayPal to place an order with us just checkout using any major credit card. If you are unfamiliar with PayPal click here for more info.  
     
  Receiving Your Order
  When it comes to shipping know one likes to wait 2-4 business days for there package to ship out and another 2-4 business days for there order to arrive so when you placed an order with us that’s in stock before 3pm est. it will go out the same day. Orders are ship out via UPS or FedEx and track numbers are emailed after shipment is made.  
     
  Our Policy
  SALES POLICY AGREEMENT

By placing an order at Double B Computers, a customer has agreed to the terms and conditions of the sale as indicated on this website. By placing an order at Double B Computers, a customer has agreed to the total dollar amount of the sale, and
authorized Double B Computers to collect payment via the payment method the customer specified. Double B Computers reserves the right to make changes to this site and these terms and conditions at any time.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DOUBLE B COMPUTERS AND OTHER SUPPLIERS DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

Double B Computers attempts to be as accurate as possible in our content and pricing. However, we cannot guarantee that the product descriptions/specifications, pricing or any other content on the site is accurate, complete, or current. In the event that a product is listed at an incorrect price due to typographical, photographic, or technical error or error in pricing
information received from our suppliers, Double B Computers shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.

Products sold by Double B Computers are covered by our 15-day return period, unless otherwise noted. Policies regarding items that are not covered by the 15-day return period are specified on the special exceptions section below. Please note that Double B Computers does not offer any technical support for manufacturer products. Please direct technical questions to the manufacturer.

All returns covered under our 15-day return period are subject to the following:

A Return Merchandise Authorization (RMA) number issued by Double B Computers must accompany all returns. RMA numbers must be obtained no later than 15 days from the date the product was shipped. After 15 days, all product returns must be handled directly by the manufacturer or warranty provider. All RMA numbers are valid for 10 days from the date of issuance. All products must be returned in like-new condition, including original packaging, all documentation and accessories. Charges will be applied for all missing accessories or parts.
Double B Computers will not accept items that have been physically damaged or misused. Overclocking or improper installation of CPU fans will cause CPUs to chip or burn. All chipped and burnt CPUs are considered physically damaged and are not eligible for replacement or refund. Double B Computers will not honor requests for exchanges under any circumstances. All returns must be shipped freight prepaid. All related fees (shipping & return shipping fees) are NON-REFUNDABLE for all products in all cases. 15% restocking fee applies to all refunds. Please allow 1-2 weeks for all refunds. After 15 days of the purchase date, all items that need to be returned for repair will have to be sent directly to the manufacturer or warranty provider.

SPECIAL EXCEPTIONS

CPU | Hard Drive | Memory | Monitor

Arrangement for a return must be made within 15 days from the date the item is shipped.
15% restocking fee applies to all refunds. Products that are defective, and/or DOA (Damaged On Arrival), can be returned for repair / replacement. All returns must also follow the return procedures mentioned above. Overclocking or improper installation of CPU fans will cause CPUs to chip or burn. All chipped and burnt CPUs are considered physically damaged and are not eligible for replacement or refund. CDR/RW Media | Digital Camera & Accessories | DVD-RAM/RW | Open-Box Products | Opened DVD-R/RAM/RW Media | Opened Software | Printer & Accessories | Refurbished Products | Handhelds/PDAs | Special Order Items. NO REFUNDS are accepted for any items in these categories. Products that are defective can only be returned for repair/replacement. Arrangement for a return must be made within 15 days from the date the item is shipped. All returns must also follow the return procedures mentioned in the 15 day return period section.

UNAUTHORIZED RETURNS

Shipments that are refused without authorization, or that are returned to us because the address was invalid, are subject to a restocking fee of 15% plus applicable shipping and handling fees.

WARRANTY SERVICE

For warranty service, please contact the manufacturer or third party is responsible, and obtain a RMA number from them. Unless otherwise noted, warranty terms apply only to merchandise shipped within the USA. Merchandise forwarded to other international locations may not be covered under the warranty.

COMPUTER SYSTEMS

Our computer system are custom built and carry a 1 year parts and labor warranty. If a problem occur and it's due to physical damage or misuse like overclocking of the cpu the buyer will be responsible for the parts and labor cost.

 
 
  Privacy Statement
  Double B Computers does not rent, trade, loan, or sell your personal information, or any other information which may identify you, to third parties. We are committed to protecting our customers privacy. The information collected is used to process your order and to enhance your shopping experience. We do not use cookies to monitor customer traffic patterns and site usage or store any credit card information.

When you place an order at our site, you are redirected to PayPal where you provide your name, email address, credit card information address, and phone number. This information is use to process your order and keep you up to date on its status. The financial information (credit card number, expiration date, billing address, etc.) that PayPal collects from you is used for billing purposes only. Once PayPal authorizes your credit card, we begin processing your order. Even thou PayPal is a third party company they are under strict obligation to keep your personal information private.

We also work with third parties that perform various vital functions on our behalf. Such functions include shipping and delivering of packages, fulfilling orders, etc. These third parties will have access to personal information as required for them to carry out these functions on our behalf. They are also under strict obligation to keep your personal information private.
 
   
Thank you for visiting our site, and enjoy shopping with a peace of mind!

 

 

 

  Copyright © 2005, Double B Computers. All rights reserved. Privacy Statement.

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